Access control door – A door that features technology that scans (reads) an access badge.
Access control point – A point of entry to a specific demarcated space that is controlled by a Lenel device, such as a
card reader
Burglary – The unlawful entry into a structure, such as a home or business, with the intent to commit a crime.
Robbery – Unlike theft and burglary where the threat to personal safety is implied, robbery is the aggressive taking
of property by the explicit use of force.
Theft – An unauthorized taking of property from another with the intent to permanently deprive that person of the
property.
Card read (CR) door – An access door with an electronic lock that releases (unlocks) when a valid badge with access
is presented to a card reader.
Card read PIN (CR-PIN) door – An access door with an electronic lock that releases (unlocks) when a valid badge
with access is presented to a card reader and the card holder enters their personal identification number (PIN).
Confidential data – Sensitive data that would cause minimal risk of loss or harm to Amazon if exposed to
unauthorized parties
Crisis – Any event that has the potential to negatively impact life safety, business continuity, property, or brand
reputation and which requires rapid, cross-departmental coordination because it cannot be resolved through
normal business mechanisms.
Critical data – Amazon’s most sensitive data. Exposure of this data to unauthorized parties could cause extreme
loss or harm to Amazon or its customers and adversely affect Amazon’s ability to do business. Critical data has
specialized handling requirements, and access is restricted to select authorized individuals and systems.
Dawn raid - Also known as a statutory right of entry (unannounced government agency visit [UGV]), a dawn raid is
an unexpected visit by a government agency, competition authorities, social security, tax, or labor inspectors (all
state or federal agencies with a statutory right of access for inspection or investigative purposes).
Electronic data – Data stored and processed on a computer or other digital device or transported via a computer
network.
Emergency exit only (EEO) door – A door that does not have a card reader and is used as an emergency exit only.
No individual is able to authenticate through an EEO door. Opening the door always sets off an alarm. EEO doors
are typically always unlocked along the path of egress. Local code can dictate that the doors be unlocked in both
directions during ingress or egress (e.g., in emergencies).
EMEA – Europe, Middle East, and Africa
APAC – Geographic region that includes East Asia, Southeast Asia, South Asia, Australia, and Oceania.
AMERS – Geographic region that includes North, Central, and South America.
Evidence – Any type of proof that establishes or disproves a fact material to the case. This includes, but is not
limited to, oral testimony of witnesses, including experts on technical matters, documents, videos, and
photographs.
Guideline – General statements, recommendations, or administrative instructions designed to achieve a policy's
objectives. Guidelines are not mandatory, rather suggestions of best practices.
Highly Confidential Data – Sensitive information that is intended primarily for use within Amazon based on
business need to know.
Host/escort – Any individual with an Amazon photo access badge, including contingent workers, who is the point of
contact and serves as the escort for a visitor.
IDF – There is typically one Main Distribution Frame (MDF) for a building (or possibly a set of buildings). Extended
support (more floors or buildings close by) are often supported via Intermediate Distribution Frame (IDF) rooms.
The IDF rooms have exceptionally fast links back to the MDF, providing local users equivalent voice and network
support and performance.
MDF – An MDF room is the primary location within a building for telecommunications equipment, providing voice
and network services to the building. The MDF will support the Wide Area Network (WAN) link between the local
site and Amazon global IT services via an encrypted link.
IDS – Intrusion detection system.
Infant – A child during the earliest stages of its life, especially before he or she can walk (Note: Badges are not
issued to infants brought to the site by visitors).
Minor – A minor is a person under the age of 18 years (Note: Visitor badges may be issued to minors).
Incident – An occurrence, event or happening, the circumstances of which are outside the everyday events and
operational practices. An incident represents a situation which has the potential to cause harm to a person or
disruption to services/operations, damage equipment or property. Typically, an incident is described as follows:
• Tactical in nature
• Usually localized, time bound, and can be resolved through normal business mechanisms
• Contained at local level without affecting wider corporate operations / customer services. Managed by line
managers
• Resolved within 24 hours
• Action oriented
• Smaller scale, at least initially
• Often operational
• Not requiring a high-level cross-functional team to resolve
Intruder – A person who intrudes, especially into a building with criminal intent.
Trespasser – A person who enters someone's land or property without permission.
Investigation – A searching inquiry for ascertaining facts; detailed or careful examination.
Masking – The act of disarming an alarm point so that the alarm will not register on the alarm monitoring screen or
activate sounders.
Near miss – An unplanned event that did not result in injury, illness, or damage, but had the potential to do so.
Only a fortunate break in the chain of events prevented an injury, fatality or damage.
Piggybacking – Similar to tailgating, piggybacking occurs when an unauthorized person follows a badged person at
an extremely close range (typically within inches) through a rotating security door or turnstile, into a restricted area
without swiping their badge. In most cases, piggybacking requires collusion with a badged person.
Power Outage (Planned or Unplanned) – A short- or long-term state of electric power loss that affects Amazon
operations.
Restricted data – Sensitive information that must only be stored in systems that have been reviewed and approved
by Information Security.
Tailgating – Tailgating occurs when an unauthorized person uses the verification credentials of an authorized
person to gain access through an access point by following closely behind the authorized person to get through the
access point, thus violating Amazon’s policy of “One Badge—One Entry.” The authorized (badged) individual may or
may not know that the unauthorized person has followed them through the access point.
Traka Key Box – A wall-mounted, Lenel-integrated electronic key-box system that organizes and manages access to
physical keys for locations at Amazon corporate sites worldwide.
Turnstile – A mechanical device typically set up at the entrance to restricted space that allows individuals to enter
the space only via badge authentication, while detecting and/or preventing tailgating.
Shelter in Place: Shelter in Place means remaining inside the building, either at your work area or moving to an area of relative safety (typically near the building’s core.) Used when the situation is safer inside than outside the building, shelter in place is the response to a variety of events, including earthquake, a civil disturbance outside the building, inclement weather, or a hazardous material release.
A suspicious item is anything (e.g., bag, package, vehicle, etc.) that is reasonably believed to contain explosives or other hazardous material that requires a bomb technician and/or specialized equipment for further evaluation. Items that are hidden, obviously suspicious, or not typical should be deemed suspicious. If you see something that is suspicious, out of place, or doesn't look right, say something.
Firewall
Physical or virtual, designed to prevent unauthorized access and protect a specific area or system from potential threats
